8710 F Street, Suite 128, Omaha, NE 68127 | Become a Caregiver

Selecting the Right Partner

For families who live away from their senior loved one, in-home care providers offer regular updates to families about the senior’s well-being — and with that, assurance that the senior is receiving the best possible care.

In addition to peace of mind, in-home care providers can deliver a wide range of services, working with seniors and their families to create care plans that meet their specific needs. These individual care plans allow seniors the opportunity to age in place, safely and securely. In-home care services provide support to help preserve seniors' dignity and independence as well.

Below is a listing of typical in-home services. There may not be an immediate need for all of these services now, but the great thing about in-home care is that it offers plenty of options that can be added or modified as needs change — all in the comfort of home.

Companionship & Care Services

  • Conversation and companionship: provide seniors social contact at mealtime or other moments of the day to enhance health, happiness and quality of life
  • Meal preparation: help seniors maintain good nutrition for healthier living
  • Light housekeeping: vacuuming, dusting, sweeping and mopping floors, cleaning bathrooms and kitchens, taking out the trash, straightening rooms, organizing closets and drawers, cleaning interior windows that can be reached without a ladder
  • Errand services: picking up prescriptions and going to the post office
  • Grocery shopping: either with or without the client
  • Respite care: relieve family members who are assisting with the care of their loved ones — this allows time to run errands, go shopping or get much-needed rest
  • Medication reminders: in-home caregivers cannot administer medications, but can remind the client to take medications and assist in opening medication containers and reading labels
  • Grooming and dressing guidance: buttoning clothing, tying shoes and putting on socks
  • Incidental transportation: doctor appointments, barbershops, beauty salons, shopping, wherever the client likes or needs to go
  • Laundry services: washing, drying, ironing and putting things away
  • Recreational activities: card and board games, a walk in the park, crafts, hobbies, and outings to church and other favorite places to help seniors stay active in mind, body and spirit
  • Mail assistance and organization: separate junk mail from important mail and let seniors know when bills are due
  • Periodic review and communication with family members: provide updates on their loved one, answer any concerns or redefine services that may be needed
  • In-home safety devices: monitor seniors’ safety when they are home alone and enable them to quickly summon help with the push of a button in an emergency

Personal Care Services

  • Bathing: help seniors maintain proper hygiene and refresh their sense of well-being
  • Mobility assistance: promote activity and exercise for a more healthful lifestyle as well as improved mood, decreased stress and increased mental alertness
  • Transferring and positioning seniors: help maintain functional activity; relieve pressure areas on the skin; reduce atrophy and stiffening of muscles; and promote proper breathing, digestion and elimination
  • Toileting and incontinence: sensitively help seniors maintain dignity as they manage with a loss of independence
  • Oral hygiene: prevent bad breath, tooth decay and gum disease, plus assist in prevention of other diseases
  • Feeding and special diet and meal preparation: make certain seniors get the proper nutrition to maintain good health and control medical conditions

In-home care providers can offer specialized assistance as well. This includes care for hospice patients and their families, as well as individuals with Alzheimer’s disease and other dementia-related conditions.

Questions to Ask When Selecting an In-Home Care Partner

The journey of finding a care provider for yourself or a loved one can be overwhelming, especially with the numerous choices available. Here is a helpful list of questions to ask during your decision-making process. And if you still have questions, please contact us: 402.991.9880 or 712.256.5800

Does your agency carry liability coverage?

Does your agency conduct national and local criminal background and driving record checks on all employees? Are personal and professional references required?

Are caregivers employees of your company (not contractors) and protected by workers’ compensation?

Are caregivers bonded and insured for theft?

Does your agency have a systematic method for tracking caregiver arrival and departure times at the client’s home?

Does your agency provide 24/7 telephone service?

Does your agency provide backup coverage in the event a caregiver cannot make it to work?

Does your agency require a minimum number of hours per shift? If so, what is the minimum?

Does your agency’s services include personal care such as bathing, incontinence care, and mobility assistance? Are they done by a Certified Nursing Assistant?

Does your agency provide transportation services for clients?

Does your agency maintain a business office where you can meet the office staff?

Does your agency have an administrative staff you may contact for information? Does your agency have a nurse on staff?

Does your agency provide in writing the plan for care services, and clearly describe all rates and fees? Can I review and update the schedule online?

Does your agency make periodic supervisory visits to a client’s home?

Can your agency provide documentation explaining the client’s rights, your code of ethics, workers’ compensation, and HIPAA compliance?

Will your agency provide a free in-home assessment prior to starting service?

How quickly can your agency initiate service?

Does your agency provide training to caregivers including orientation, dementia training, and ongoing education?

Are your care givers trained to provide an interactive care solution?

How many years has your agency served the Omaha/Council Bluffs metro area?


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